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Terms of Use

 

 

Petrosian Esthetic Enterprises, SEV Laser Aesthetics LLC’s, SEV Concierge LAB, Ehsan Ali, M.D. Inc., Abid Chaudhry, M.D, and/or David Robert Khang, M.D. (collectively, “SEV,” “us,” our” or “we”) will grant you (“you,” “your,” and “user”) the right to use its website (“Site”), and any services provided in connection with the Site (the “Services”), conditioned specifically on your agreement to all of the terms and conditions of this Terms of Use (“Terms”). Services and Site may be as accessed from time to time by the user, regardless of whether the use is in connection with an account or not. Please read these Terms and our Privacy Policy carefully. These Terms govern your access to and use of the Site and Services and constitute a binding legal agreement between you and SEV.

YOU ACKNOWLEDGE AND AGREE THAT, BY ACCESSING OR USING THE SITE OR SERVICES, BY DOWNLOADING OR UPLOADING ANY CONTENT FROM OR THROUGH THE SITE OR SERVICES, OR BY MANIFESTING YOUR ASSENT TO THESE TERMS IN ANY OTHER MANNER YOU ARE INDICATING THAT YOU HAVE READ, AND UNDERSTAND AND AGREE TO BE BOUND BY, THESE TERMS. YOU HAVE NO RIGHT TO ACCESS OR USE THE SITE OR SERVICES, OR COLLECTIVE CONTENT UNLESS YOU AGREE TO THESE TERMS. If you accept or agree to these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that company or other legal entity to these Terms and, in such event, “you” and “your” extends beyond you to also refer and apply to that company or other legal entity.

IMPORTANT, READ CAREFULLY – DISPUTE RESOLUTION. SECTION 20 OF THESE TERMS CONTAINS A DISPUTE RESOLUTION PROVISION THAT (I) REQUIRES YOU TO RESOLVE DISPUTES BETWEEN YOU AND SEV BY BINDING, INDIVIDUAL ARBITRATION; (II) LIMITS YOUR ABILITY TO SEEK RELIEF IN A COURT OF LAW; (III) WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR A JURY TRIAL; AND (IV) AND LIMITS THE TIME IN WHICH YOU MAY MAKE A CLAIM.

 

 

Part 1

1. KEY DEFINED TERMS

“Collective Content” means, collectively, SEV Content.

“Content” means information, data, text, graphics, images, or other materials.

Certain areas of the Site (and your access to or use of certain Collective Content) may have different terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and terms and conditions posted for a specific area of the Site, Services, or Collective Content, the latter terms and conditions will take precedence with respect to your use of or access to that area of the Site, Services, or Collective Content. Unless explicitly stated otherwise, any new features that augment or enhance the current Services in future shall be subject to these Terms. These new features may be posted to the Site, and you are deemed to have accepted these Terms in connection with your access or use of any such new feature.

2. MODIFICATION

SEV reserves the right, at its sole discretion, to modify, discontinue or terminate the Site or Services or to modify these Terms, at any time and without prior notice. If we modify these Terms, we will post the modification via the Site or provide you with notice of the modification. By continuing to access or use the Site or Services after we have posted a modification via the Site or have provided you with notice of a modification, you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, you agree to immediately stop using the Site and Services.

3.CONDITIONS ON ACCESS AND USE OF SERVICES

BY USING THIS SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THESE TERMS.

Use of the Services is void where prohibited by law or otherwise. By using the Services, you represent and warrant that you have the right, authority, and capacity to agree to and abide by these Terms and that you are not prohibited from using the Services. You understand that your use of the Services may involve or require the transmission of significant amounts of data. You are solely responsible for all data charges that may be charged by your wireless carrier or internet service provider or that may otherwise arise from your use of the Services.

You understand and agree that the Services may include certain communications from SEV, such as service announcements and administrative messages, and you may be able to opt out of receiving certain types of announcements or messages. However, you will not be able to opt out of any announcements and messages related to the implementation of SEV’s Privacy Policy.

You acknowledge and agree that SEV reserves the right, in its sole discretion, to charge you for and collect fees from you for the use of the Services. SEV will provide notice of any fee collection via the Services, prior to implementing such a fee, and you will have a choice at that time to continue to use the Services or not. If you choose not to pay, SEV reserves the right to immediately terminate your access to the Services.

4. DISCLAIMERS

4.1 NO DIAGNOSTIC OR MEDICAL SERVICES

SEV’S WEBSITE IS PRIMARILY AN INFORMATIONAL TOOL, AND NO PART OF THE SERVICES, SITE, OR COLLECTIVE CONTENT ARE FOR THE DELIVERY OF HEALTH CARE SERVICES, OR CONSTITUTE THE PRACTICE OF ANY MEDICAL, NURSING, OR OTHER PROFESSIONAL HEALTH CARE ADVICE, DIAGNOSIS, OR TREATMENT. NOTHING IN THESE TERMS OF SERVICE, SITE, SERVICES, OR COLLECTIVE CONTENT SHALL BE CONSTRUED AS THE DISPENSING OF MEDICAL, NURSING, OR OTHER HEALTH CARE ADVICE, DIRECTLY OR INDIRECTLY BY SEV, OR AS A SUBSTITUTE FOR ANY OF THE FOREGOING. ALWAYS SEEK PROFESSIONAL MEDICAL ADVICE IF YOU ARE CONCERNED ABOUT YOUR HEALTH, AND DO NOT DELAY IN SEEKING IT. THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE NOT DESIGNED OR INTENDED FOR USE IN EMERGENCIES OR LIFE THREATENING SITUATIONS OR OTHERWISE TO ADDRESS MEDICAL PROBLEMS.

4.2 NO WARRANTY

YOUR RELIANCE UPON THE CONTENT OBTAINED OR USED BY YOU THROUGH THE SITE OR SERVICES IS SOLELY AT YOUR OWN RISK.

    5. PRIVACY

    Information that you submit via email to one of SEV’s offices via the Site may contain individually identifiable information (like your name, phone number, email address) any may be protected under federal and state privacy laws. A complete statement of SEV’s privacy policy can be found at the Site. 

    6. LICENSES GRANTED BY SEV TO ITS CONTENT

    Subject to your compliance with the terms and conditions of these Terms, SEV grants you a limited, non-exclusive, non-transferable license: to view, any SEV Content solely for your personal and non-commercial purposes. You have no right to sublicense the license rights granted in this section.

    You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Site, Services, or Collective Content, except as expressly permitted in these Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by SEV or its licensors, except for the licenses and rights expressly granted in these Terms.

    7. FEEDBACK

    We welcome and encourage you to provide feedback, comments and suggestions for improvements to the Site or Services (“Feedback”). You may submit Feedback by emailing us. You acknowledge and agree that if you submit any Feedback to us, you hereby grant to us a non-exclusive, worldwide, perpetual, irrevocable, fully-paid, royalty-free, sub-licensable and transferable license under any and all intellectual property rights that you own or control to use, copy, modify, create derivative works based upon and otherwise exploit the Feedback for any purpose.

    8. GENERAL PROHIBITIONS

    You agree not to do any of the following:

    (A). Post, upload, publish, submit or transmit or otherwise make available any Content that you do not have a right to make available under any law or under contractual or fiduciary relationships;

    (B). Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene, pornographic, vulgar or offensive; (v) promotes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; or (vii) promotes illegal or harmful activities or substances;

    (C). Use, display, mirror or frame the Site, or any individual element within the Site or Services, SEV or SEV’s name, any SEV trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without SEV’s express written consent;

    (D). Access, tamper with, or use non-public areas of the Site, SEV’s computer systems, or the technical delivery systems of SEV’s providers;

    (E). Attempt to probe, scan, or test the vulnerability of any SEV system or network or breach any security or authentication measures;

    (F). Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by SEV or any of SEV’s providers or any other third party (including another user) to protect the Site, Services, or Collective Content;

    (G). Attempt to access or search the Site, Services, or Collective Content or download Collective Content from the Site or Services through the use of any engine, software, tool, agent, device or mechanism (including scripts, bots, spiders, scraper, crawlers, data mining tools or the like) other than the software and/or search agents provided by SEV or other generally available third party web browsers;

    (H). Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;

    (I). Use any meta tags or other hidden text or metadata utilizing a SEV trademark, logo URL or product name without SEV’s express written consent;

    (J). Use the Site, Services, or Collective Content for any commercial purpose or the benefit of any third party or in any manner not permitted by these Terms;

    (K). Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Site, Services, or Collective Content to send altered, deceptive or false source-identifying information;

    (L). Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Site, Services, or Collective Content;

    (M). Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Site or Services;

    (N). Collect or store any personally identifiable information from the Site or Services;

    (O). Impersonate or misrepresent your affiliation with any person or entity;

    (P). Violate any applicable law or regulation; or

    (Q). Encourage or enable any other individual to do any of the foregoing. SEV will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. SEV may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that SEV has no obligation to monitor your access to or use of the Site, Services or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Site or Services to ensure your compliance with these Terms and the Privacy Policy, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. SEV reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that SEV, at its sole discretion, considers to be in violation of these Terms, the Privacy Policy, or otherwise harmful to the Site or Services.

    9. COPYRIGHT POLICY

    SEV respects copyright law and expects its users to do the same.

      10. LINKS

      The Site or Services may contain links to third-party websites or resources. You acknowledge and agree that SEV is not responsible or liable for: (A) the availability or accuracy of such websites or resources; or (B) the Content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by SEV of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources or the Content, products, or services on or available from such websites or resources.

      Part 2

      11. TERMINATION CANCELLATION

      SEV reserves the right to revoke your access to and use of the Site, Services and Collective Content at any time, with or without cause.

        12. DISCLAIMERS

        THE SITE, SERVICES, AND COLLECTIVE CONTENT ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, SEV EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. SEV MAKES NO WARRANTY THAT THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SEV MAKES NO WARRANTY REGARDING THE QUALITY OF ANY PRODUCTS, SERVICES OR COLLECTIVE CONTENT PURCHASED OR OBTAINED THROUGH THE SITE OR SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SITE OR SERVICES.

        NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM SEV OR THROUGH THE SITE, SERVICES, OR COLLECTIVE CONTENT, WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.

        YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SITE AND SERVICES AND WITH OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES. YOU UNDERSTAND THAT SEV DOES NOT TAKE RESPONSIBILITY FOR SCREENING OR INQUIRY INTO THE BACKGROUND OF ANY USERS OF THE SITE OR SERVICES, NOR DOES SEV VERIFY OR TAKE RESPONSIBILITY FOR THE STATEMENTS OF USERS OF THE SITE OR SERVICES. SEV MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF USERS OF THE SITE OR SERVICES.

        13. INDEMNITY

        You agree to defend, indemnify, and hold SEV, its officers, directors, employees and agents, harmless from and against any claims, liabilities, damages, losses, and expenses, proceedings or demands including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site, Services, or Collective Content, or your violation of these Terms.

        14. LIMITATION OF LIABILITY

        YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE SITE, SERVICES, AND COLLECTIVE CONTENT REMAINS WITH YOU. NEITHER SEV NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE, SERVICES, OR COLLECTIVE CONTENT WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SITE, SERVICES, OR COLLECTIVE CONTENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SITE, SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SITE OR SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SEV HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED IN MEETING ITS ESSENTIAL PURPOSE.

        15. PROPRIETARY RIGHTS NOTICES

        All trademarks, service marks, logos, trade names and any other proprietary designations of SEV used herein are trademarks or registered trademarks of SEV. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

        16. APPLICABLE LAW

        These Terms shall be governed by the laws of the State of California. Subject to the dispute resolution provisions set out in Section 20 (DISPUTE RESOLUTION), the courts of the State of California shall have jurisdiction to entertain any action arising under these terms or any other agreement, document or instrument contemplated herein, and you hereby accept and irrevocably submit to the jurisdiction of the courts of California and acknowledge their competence and agree to be bound by any judgment thereof. Notwithstanding the governance of these Terms, you may have additional obligations and responsibilities to adhere to in the jurisdiction in which you practice medicine or another health profession.

        17. ENTIRE AGREEMENT

        These Terms constitute the entire and exclusive understanding and agreement between SEV and you regarding the Site, Services, and Collective Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between SEV and you regarding the Site, Services, and Collective Content.

        18. ASSIGNMENT

        You may not assign or transfer these Terms, by operation of law or otherwise, without SEV’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. SEV may assign or transfer these Terms, at its sole discretion, without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

        19. NOTICES

        Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (i) by SEV via email (in each case to the address that you provide); or (ii) by posting to the Site. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

        20. DISPUTE RESOLUTION

        BY AGREEING TO THESE TERMS, YOU AGREE TO RESOLVE ANY DISPUTE BETWEEN YOU AND SEV AS DESCRIBED IN THIS SECTION. PLEASE READ THIS DISPUTE RESOLUTION PROVISION CAREFULLY, AS IT AFFECTS YOUR RIGHTS AND WILL IMPACT HOW ANY CLAIMS YOU AND SEV HAVE AGAINST EACH OTHER ARE RESOLVED.

        The parties desire to resolve any dispute, claim or controversy arising out of or relating to your use of or access to our Site, Services, or SEV Content, these Terms or the breach, termination, enforcement, interpretation, or validity of these Terms (a “Dispute”) through discussions and negotiations between each other. The parties shall use their best efforts to work in good faith to resolve any Dispute you may have regarding the Site, Services, or SEV Content through its customer service department, which shall be a precondition to you initiating arbitration against SEV. However, we realize there may be cases where we may not be able to resolve an issue to a user’s satisfaction. If you are unable to informally resolve any Dispute with SEV, or if SEV raises a Dispute with you, such Dispute shall be submitted to binding, confidential arbitration. All such Disputes shall be resolved by binding arbitration in Los Angeles, California, administered by JAMS, and before a single arbitrator pursuant to JAMS’s Comprehensive Arbitration Rules and Procedures. The arbitrator may, but shall not be obligated, to award to the party to the Dispute whom the panel decides has achieved substantial success in the arbitration proceedings all or any part of the legal fees, arbitrator’s fees and costs and other costs incurred by that party with respect to the arbitration. The arbitration shall be conducted in strict confidence, and there shall be no disclosure to any person (other than necessary to carry out the arbitration) of the existence of the dispute or any aspect of the dispute. Judgment on the Award may be entered in any court having jurisdiction.

        If you bring a Dispute in a manner other than in accordance with this Section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorneys’ fees, court costs, and disbursements in doing so. Additionally, in any action or proceeding to enforce rights under these Terms, the prevailing party will be entitled to reasonable attorneys’ fees, court costs, and disbursements.

        TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW: YOU AND SEV AGREE THAT (a) EACH MAY BRING A DISPUTE AGAINST THE OTHER ONLY IN YOUR OR SEV’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION, AND (b) UNLESS BOTH YOU AND SEV AGREE, NO ARBITRATOR OR JUDGE MAY CONSOLIDATE MORE THAN ONE PERSON’S DISPUTE OR OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.

        YOU MUST FILE A CLAIM WITH JAMS OR A PERMITTED COURT WITHIN ONE YEAR OF THE DATE OF THE OCCURRENCE OF THE EVENT OR FACTS GIVING RISE TO A DISPUTE, OR YOU WAIVE THE RIGHT TO PURSUE ANY DISPUTE BASED ON SUCH EVENT OR FACTS.

        21. GENERAL

        The failure of SEV to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of SEV Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect

        22.MISCELLANEOUS

        Consent to Do Business Electronically. We may use and rely upon electronic records and electronic signatures for the execution and delivery of these Terms and any other agreements, undertakings, notices, disclosures or other documents, communications or information of any type sent or received in accordance with these Terms and in performing our obligations and exercising our rights under these Terms. Neither you nor we will prevent or inhibit in any way the other party from printing, saving, or otherwise storing electronic records sent or otherwise made available to the other party. You agree not to contest the authorization for, or validity or enforceability of, electronic records and electronic signatures, or the admissibility of copies thereof, under any applicable law relating to whether certain agreements, files, or electronic records are to be in writing or signed by you to be bound thereby. You will bear your own costs and expenses in conducting business electronically, and will undertake all steps necessary, including software, hardware, and other equipment upgrades and purchases, in order to be able to conduct business electronically.

        Equitable Relief. You agree that breach of the provisions of these Terms would cause irreparable harm and significant injury to us which would be both difficult to ascertain and which would not be compensable by damages alone. As such, you agree that we have the right to enforce the provisions of these Terms by injunction (without necessity of posting bond), specific performance, or other equitable relief without prejudice to any other rights and remedies we may have for your breach of these Terms. 

        Survival. The provisions of these Terms that by their content are intended to survive the expiration or termination of these Terms, including, without limitation, provisions governing ownership and use of intellectual property, representations, disclaimers, warranties, liability, indemnification, governing law, jurisdiction, venue, remedies, rights after termination, and interpretation of these Terms, will survive the expiration or termination of these Terms for their full statutory period.

        23.CONTACTING SEV

        If you have any questions about these Terms of Use, please contact SEV, by telephone at (323) 944-0801 or email at info@sevlaser.com.

         

          Standart Terms & Conditions

          SEV Laser 18-Month Unlimited Laser Hair Removal Plan

           

          These Standard Terms and Conditions (“STC(s)”) govern the purchase and provision of services under any Unlimited Laser Hair Removal Plan purchased from any of the following SEV Laser-affiliated entities (collectively referred to herein as “SEV Laser”):

          Ehsan Ali M.D., Inc., a California professional corporation

          Petrosian Esthetic Enterprises, LLC

          SEV, LLC

          SEV Medical IL, PLLC

          SEV Medical, PLLC

          SEV Medical Nevada Williams, PLLC

          SEV Medical MA, PLLC

          For questions regarding these STCs, please contact customerrelations@sevlaser.com 

          1. Plan Description and Limitations
          1. You (the “Client”) have agreed to purchase the SEV Laser 18-Month Unlimited Laser Hair Removal Plan (the “Plan”)
          2. The Plan is designed to optimize hair reduction results based on medical guidelines. The Plan permits a maximum of one (1) laser hair removal service per calendar month during the 18-month term.
          3. Unused monthly sessions do not carry over to subsequent months.
          1. Eligibility and Medical Assessment
          1. Client acknowledges and agrees that laser hair removal services may not be suitable for everyone, and understands that SEV Laser cannot guarantee any specific result from Client’s purchase of the Plan.
          2. Prior to the first treatment, Client must complete a consultation and medical history form to ensure suitability for the service. If, prior to the first laser hair removal service, Client is found not to be medically eligible for laser hair removal services, the Plan will be refunded in full.
          3. SEV Laser reserves the right to deny or postpone treatment based on medical contraindications. Treatment that is discontinued for medical reasons will not result in a full or partial refund for Client.
          1. Plan Freeze Policy for Medical Reasons
          1. Eligibility for Plan Freeze. Clients may be placed on a temporary medical freeze if a SEV clinical professional determines that such a freeze is in the Client’s best clinical interests. Clients may also request to freeze their Plan due to medical reasons by providing the written statement of a licensed clinical professional (physician, nurse practitioner, or physician assistant) with a treatment relationship with the Client. This statement must include:
          • A statement confirming that the Client is unable to use the plan benefits for medical reasons;
          • The expected duration of the medical condition that impacts their ability to participate; and
          • The contact details of the clinical professional for verification purposes.
          1. Duration of the Freeze
          • The Plan may be frozen for an initial period of up to three months, subject to review.
          • Extensions beyond the initial freeze period may be granted upon submission of updated medical documentation.
          • In no event will a medical freeze extend beyond six months, unless the Client is pregnant, in which case the freeze will be extended based on the direction of a licensed clinical professional.
          1. Request Process To request a Plan freeze, Clients must:
          • Submit a written request via email to planfreeze@sevlaser.com or other official communication channels specified by SEV Laser.
          • Attach the required written statement by the Client’s licensed clinical professional to the request.
          • Submit the request at least 7 days before the intended freeze start date, unless the Client’s medical condition prevents such notice.
          1. Plan Status During Freeze
          • During the freeze period, Client will continue to be charged any recurring fees associated with the Plan, including any fees charged by third party financing sources like PatientFi.
          • Access to Plan benefits will be suspended for the duration of the freeze.
          • The Plan term will be extended by the duration of the freeze period. 
          1. Plan Reactivation
          • The Plan will automatically resume at the end of the approved freeze period.
          • Clients may request an earlier reactivation date by notifying the Company in writing.
          1. Limitations and Exclusions
          • Plan freezes are intended solely for temporary medical reasons and do not apply to non-medical circumstances.
          • This policy does not apply to past periods of non-use or to subscriptions that are already canceled or terminated.
          1. Amendments and Updates The Company may prospectively amend this policy at any time. Clients will be notified of any significant changes to the policy.
          1. Regional Service Restriction
          1. The sessions included in the Plan may only be redeemed at SEV Laser locations within the pricing region where the Plan was originally purchased. SEV Laser pricing regions are:
            • Pricing Region 1: Glendale, CA, West Hollywood, CA, Calabasas, CA, Irvine, CA, Hermosa Beach, CA, Long Beach, CA, Rancho, CA, Redlands, CA, Meridian, ID, Holladay, UT.
            • Pricing Region 2: Las Vegas, NV, San Antonio, TX, Austin, TX, Fort Worth, TX, Frisco, TX, Houston, TX, Uptown Dallas, TX, Fishtown, PA, King Of Prussia, PA, Fort Lauderdale, FL, Brickell, FL, Lake Mary, FL, East Village, CA, La Jolla, CA.
            • Pricing Region 3: Bakersfield, CA, Dublin, CA, Fresno, CA, Los Gatos, CA, Roseville, CA, San Francisco, CA, San Rafael, CA, Walnut Creek, CA, Burlingame, CA, Brooklyn, NY, Midtown, NY, SoHo, NY, Central Park, NY, Williamsburg, NY, Lincoln Park, IL, Naperville, IL, Minneapolis, MN, Alpharetta, GA, Buckhead, GA, Alexandria, VA, Chevy Chase, MD.
          2. Services requested at SEV Laser locations outside the original pricing region will not be honored under this Plan, and will require additional fees.
          1. Free Annual Touchup
          1. As a thank you for your loyalty, SEV Laser currently offers Unlimited Plan Clients an extra service after the treatment plan is complete. After the 18 month Unlimited Plan ends, Unlimited Plan Clients are currently eligible for a free “Touch Up” for the unlimited area purchased once per calendar year. 
          2. Touch Up appointments will not exceed 5 minutes for XS to L Plans, and 10 minutes for XL and Full Body Plans, and remain subject to all SEV Laser policies and procedures, including clinical protocols, scheduling and cancellation policies, and all applicable STCs. Touch Up appointments treat sparse hair regrowth and are not intended to replicate the effects of a full treatment regimen for a full treatment area. Client must arrive unshaven so service provider can identify and target regrowth.
          3. This annual Touch Up is a courtesy extended to our Unlimited Plan Clients, and SEV Laser reserves the right to change, modify, or cancel this additional service at any time.
          1. Term and Termination
          1. The Plan will begin on the date upon which the Client pays for the Plan in full, and will continue for a period of eighteen (18) months, excluding any approved freeze periods.
          2. Client may elect to terminate the Plan at any time, but such termination shall not entitle Client to any refund except as required by law.
          3. SEV Laser reserves the right to terminate Client’s Plan immediately if Client violates any terms of these STCs or fails to comply with treatment instructions.
          1. Pricing and Payment Terms
          1. The total cost for the Plan is either:
            1. Payable in full by the Client or through PatientFi approved financing prior to the first treatment. 
            2. Payable to SEV Laser in installations equal to one third the total cost of the package prior to the first treatment, then 12 equal monthly payments for the remaining value of the package. For example, for a $990 package, $330 would be payable prior to the first treatment, then $55 per month for 12 months. 
            3. For payment installations, Client agrees for SEV Laser to charge the card provided by the Client at the time of purchase, ‘Card on File’. 
            4. If SEV Laser is unable to charge the Card on File for any reason, Client will not have access to services associated with the Plan until the payment issue is resolved. If payment issue remains unresolved after 60 days, Unlimited Plan will be cancellable by SEV Laser. 
          2. Payments are non-refundable, except in cases where a refund is mandated by applicable law, or as otherwise described in this Agreement.
          1. Rescheduling and Cancellation
          1. Appointments must be scheduled in advance through the SEV Laser website or by calling an appropriate SEV Laser location.
          2. Cancellations or rescheduling requests are subject to SEV Laser’s cancellation and rescheduling policy, available at: https://sevlaser.com/appt-info/
          1. Client Responsibilities
          1. Client agrees to follow all pre- and post-treatment care instructions provided by SEV Laser.
          2. Client must inform SEV Laser of any changes in medical condition, medications, or other factors that could impact the treatment.
          3. Client must fully and accurately complete all Client intake forms, notices, and consents required for laser hair removal services.
          4. Client acknowledges and agrees that the frequency and timing of laser hair removal appointments will be determined and subject to medical guidelines, including recommendations based on individual skin type, hair growth cycles, and other relevant factors. The Client understands that adhering to the recommended schedule is essential to achieve optimal results and minimize potential risks. Any deviation from the recommended schedule is at the Client’s own risk and may affect the effectiveness of the treatment.
          1. Confidentiality and Privacy

          To understand how SEV Laser collects, uses, and discloses personal information, please review SEV Laser’s Privacy Policy, available here: https://sevlaser.com/privacy/