CUSTOMER CARE

PLEASE BE ADVISED OF THE FOLLOWING DISCLOSURE PROVIDED FOR YOUR PROTECTION:

Laser Hair Removal and Skin Tightening: Please make sure your skin is at its natural color. NO sun exposure, tanning lotions, tanning beds, tanning sprays, and tanning solutions 2-4 weeks before and after your treatment. You must cover all treated areas and wear sunblock. NO Antibiotics, Iron Pills, Retin-A, Aspirin or any blood thinning medications 2 weeks prior to your treatment. NO Accutane or Immunosuppressants in the last 6 months. If you have taken (or are currently taking) these, or any other medications, notify the office immediately. Treatment area(s) must be free of makeup, lotions, deodorant and ointments. Shave 24-48 hours prior to your appointment. AVOID waxing, bleaching, tweezing, threading, Nair, etc. for 4 weeks prior to your appointment. NO facial treatments, microdermabrasion, or chemical peels for at least 2 weeks before and after your laser treatment. NO exercise or deodorant for 24-hours post treatment. NO jacuzzi, sauna, steam room, or hot showers for 24-72 hours post treatment.

Injections: When receiving Injectable treatments, please notify us if you are taking certain medications, blood thinners, muscle relaxants, allergy or cold medications, sleep medications, or recently received an antibiotic by injection in the last 14 days. NO laser therapy, facial treatments, microdermabrasion, or chemical peels for at least 2 weeks before and after your treatment. Please notify us if you have had surgery on your face. Please make sure you do not have any swallowing or bleeding problems, Diabetes, Heart Disease or Auto Immune Disease. AVOID alcohol and blood thinners. Do not lie down for 4 hours after Botox injections. NO exercise 24-hours post treatment. Swelling and/or bruising may occur.

Policies For All Treatments: You may NOT have any type of laser or injection treatment if you are (or think you may be) pregnant or nursing. Please notify us if you have any medical conditions or history such as: Heart Disease, Thyroid, Diabetes, Cancer, Skin Disease, or anything else that we may need to be aware of. If you are under the age of 18, you must arrive to your appointment with a parent or legal guardian. The practice of medicine is not an exact science and no guarantees can be made concerning the results of such procedures; therefore, there will be NO refunds for any treatments received. Please be advised of our 24-hour Cancellation/No-Show policy; if your appointment is cancelled less than 24-hours prior to your appointment, 50% of your booked services will be auto-charged to the pre-authorized card provided in your file. Please note all pre-paid packages are non-refundable.