Dear SEV Family, 

Please read the following important message regarding our updated COVID-19 safety guidelines, as of September 2024. 

In an effort to keep our workplace safe, every SEV med spa closely follows the guidance from their local health department and the recommendations from the Center for Disease Control. 

Our procedures across different SEV locations are subject to change based on local guidelines.

At SEV, our priority is to keep our clients and staff safe at all times. We ask our clients to be mindful of the following. 

• If you are feeling unwell or experiencing any respiratory symptoms, please reschedule your appointment for when you are feeling better. 
• If possible, please arrive at your appointment by yourself, to limit the number of people in our lobby. 
• While masks are no longer mandatory, we support clients and staff who wish to continue wearing them. 

As a med spa delivering premium service, hygiene is always top-of-mind at SEV. We will continue to practice elevated hygiene standards, including: 

• Using disposable gloves and linens that are discarded after each appointment. 
• Disinfecting all surfaces regularly between appointments and throughout the day. 
• Following our manufacturer’s guidelines for disinfecting laser equipment between clients. 
• Hand sanitizer is available throughout our med spa for clients and staff. All team members including front desk staff are required to wash or sanitize their hands and maintain hygiene.

To ensure the well-being of our clients and staff, SEV locations will continue meeting medical board approved safety guidelines, in addition to newly implemented COVID-19 safety guideline updates from our Government.

Hygiene & Cleanliness 

• SEV will continue its extensive cleaning and disinfecting maintenance with medical grade materials.
• Waiting areas and treatment rooms will continue to be disinfected thoroughly between clients.

Measures For Safety of SEV Staff

• Upon arrival, the employees’ temperature will be screened.
• Throughout the day, all employees will be required to wash hands and maintain hygiene. 
• Any individual, client or employee, with a temperature at or above 100.4 degrees Fahrenheit or experiencing respiratory symptoms will be sent home immediately.

Social Distancing 

Upon entering our premises, you will be required to abide by the new social distancing rules. Your temperature will be screened and you will be required to sanitize hands. 

SEV will only allow clients with appointments booked the day of to enter the office. Additional guests will not be allowed inside without an appointment. Clients will be required to wait outside and will be texted a few minutes prior to the time they may enter the office. The only direct contact you will experience during your visit will be with the professional providing your treatment. 

As an extra precaution, a protective safeguard will be installed to the front desk.

When it comes time for your next SEV appointment…some things to know!

1. We will require you to wear a face mask or a cover to go over the nasal and mouth areas. Unfortunately, if you do not have this upon arrival, we will have to cancel your appointment. Please plan accordingly as the cancellation fees will apply should you be turned away due to unfollowed instructions.

2. We will require that you have your temperature taken by one of our team members before your treatment. Should you have a fever over 100.4 degrees Fahrenheit, a cough, or any respiratory symptoms, we will have to turn you away and ask that you seek medical attention immediately.

3. SEV will no longer allow anyone to enter their premises without a pre-scheduled appointment. This includes, but is not limited to, guests or children. However, we will allow ADA animals with valid identification (we will not allow emotional service animals).

4. SEV provides electronic forms only and will require all forms to be filled out electronically before your appointment in order to limit use on the general iPads in the lobby.